Friendly staff in the breakfast room. A charming place!
The young woman cleaning on the day I arrived was very helpful as I was truing to find my room though the maze of corridors and stairs. She grabbed up my bag and walked me to my room. Above and beyond!
Reception staff very helpful and kindly assisted us when we had car troubles. Our room was very comfortable and hotel location is perfect! Breakfast was lovely and staff very accomodating. Would book again when visiting Kilkenny. Thank you!
Although the hotel could do with a bit of a face lift. don't be put off. Excellent service at all times, especially in restaurant. Spoke to some locals who dined there which says everything. Already planning to come back next year.